Shipping policy
Please allow 3-5 business days (not including weekends or holidays) for in stock printed items to ship, excluding preorder items. Please allow up 21 business days (not including weekends or holidays) for custom or made to order items to ship, excluding preorder items. All orders are shipped via USPS (US Postal Service), Monday through Friday (excluding holidays). A tracking number will be emailed to you once your order is shipped. USA delivery orders typically arrive within 3-7 business days after the order ships. International orders, please allow up to 15-20 business days for your order to arrive after the tracking number is emailed to you. Please also check with your local post office or customs after 10 days as the package may be held there. Longer delays may apply if you did not enter your full and complete shipping address.
If you have made your payment with an e-check through PayPal, your order will not be shipped until the payment has cleared.
If you have NOT received a tracking number after processing time business days, please check your junk/spam then email us to inquire about your order. If you have any questions, please contact info@comesayhey.com or visit our FAQ page. Please include your full name and order number for faster service.
Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handed through the carrier U.S. Postal Service or UPS, as the order is now in their possession. You can contact the U.S. Postal Service at www.usps.com, or (800)275-8777.
If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your post office or carrier, as that is a delivery issue, and we would not be able to correct a delivery issue. Delivery issues (including damage, theft, and misdeliveries MUST be handed through the U.S. Postal Service or delivery carrier.
We strive to get customers their products within their selected shipping times and hope that the shipping services will carry out their job of doing so. With the ongoing Covid-19 pandemic shipping has been affected negatively so we ask that you allow the postal service and UPS a few extra days to deliver packages. If there are any concerns with order delivery, please feel welcomed to reach out to us through our contact page or, send us an email with your name and order number at info@comesayheysk.com.